Bujji Live's Privacy Policy — Your information is safe

1 Introduction & Scope

Welcome to Bujji Live. This Privacy Policy applies to users of the bujjilive.com website and the Bujji Live mobile application. We believe that protecting your personal information is not just a legal obligation — it is a commitment we make to you.

This Privacy Policy explains in detail what types of information Bujji Live collects, why it is collected, how it is used, and how it is kept secure. Please read this policy carefully before using the platform — it contains important information about your rights and protections.

2 What Information We Collect

Bujji Live collects certain information for specific purposes. The details by category are outlined below:

Registration Information

When you create an account, we collect your full name, email address, mobile number, date of birth, and password. This information is used to secure your account and verify your identity.

Payment Information

Your mobile banking number (bKash, Nagad, Rocket) or bank account details may be collected during deposits or withdrawals. Card numbers and CVV codes are never stored on our servers.

KYC Documents

A copy of your national ID, passport, or driving licence may be requested for identity verification. These documents are used solely for verification purposes.

Automatically Collected Information

When you use Bujji Live, certain information is collected automatically:

• Your device's IP address and device type
• Browser version and operating system
• Page visit time and session duration
• Which pages you came from and where you went
• Gaming history and betting patterns

Data Type	Purpose of Collection	Retention Period
Registration Information	Account Management	Until Account Closure
Payment Information	Transaction Processing	5 Years
KYC Documents	Identity Verification	7 Years
Login Log	Security Monitoring	90 Days
Cookie Data	Site Functionality	Session / 30 days

3 Purpose of Data Use

Bujji Live uses your information only for specific, necessary purposes. We never use your data for anything beyond what is relevant or required.

Primary Purposes

• Account Management: Creating your account, securing your login, and updating your profile.
• Transaction Processing: Processing deposits, withdrawals, and winnings payouts.
• Customer Support: To respond to your complaints, questions, and requests.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
• Service Improvement: To analyze platform performance and develop new features.
• Marketing Communications: To send you offers and promotions with your consent (with the option to unsubscribe at any time).

4 Data Sharing & Third Parties

We believe your information belongs to you. Bujji Live shares data with third parties only in limited, specific circumstances.

When Information May Be Shared

• Payment Processor: Only the necessary information to process transactions via bKash, Nagad, or Rocket.
• Legal Requirements: To comply with lawful orders from courts or government authorities.
• Security Investigation: With regulatory authorities investigating fraud or money laundering.
• Technology Service Providers: Hosting, security, or analytics providers who are bound by strict confidentiality agreements.

5 Cookies & Tracking

Bujji Live uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies We Use

• Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
• Performance Cookies: To monitor page loading speed and identify errors.
• Functional Cookies: To remember your preferred language and settings.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

6 Your Rights

Under Bujji Live's Privacy Policy, you have a number of important rights. We respect these rights and aim to respond to all requests within 30 days of receipt.

• Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be temporarily paused.
• Portability: You can receive your information in a standard, portable format.
• Right to Object: You may object to the processing of your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

7 Security Measures

Bujji Live uses industry-standard security measures to keep your information safe. Our security team monitors for suspicious activity 24 hours a day, 7 days a week.

• Your data is secured with 256-bit AES encryption.
• Data in transit is protected using TLS 1.3 protocol.
• Two-factor authentication (2FA) available.
• Regular third-party security audits.
• Automatic alerts for suspicious login attempts.
• Firewall and DDoS protection to prevent unauthorized access.

In the event of a data breach, Bujji Live will notify affected users within 72 hours and take all necessary steps to address the situation.

8 Minor's Privacy

Bujji Live is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a minor has registered by mistake, parents or guardians can contact our support team to have the account and all associated data permanently deleted.

While age verification is in place at registration, parents and guardians are encouraged to monitor their children's online activity. Bujji Live is committed to ensuring responsible gaming.

9 International Data Transfers

Bujji Live primarily serves users in Bangladesh. However, certain technical services may require your data to be processed on servers in other countries. In such cases, we ensure that:

• Countries to which data is transferred maintain adequate data protection laws.
• Strict data processing agreements are in place with all service providers.
• Your data is used only for its stated purpose — nothing beyond that.

10 Policy Updates

Bujji Live may update this Privacy Policy from time to time. For significant changes, we will send advance notice to your registered email address. Any updated policy will take effect from the date it is published.

We recommend visiting this page regularly and checking the "Last Updated" date. Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is available 24/7 to help. Reach us via live chat or email — we typically respond within 24 hours.

Protecting your data is not just a policy for us — it is part of how we operate every day. Every member of the Bujji Live team treats user privacy as the highest priority.